Meet the Team
our team
Our Skilled Leaders
With decades of experience in the Maine insurance industry, our team prides itself on bringing local expertise to you, your family, and your businesses. You can trust our friendly care for all of your insurance needs!
Jeff McDonnell, CPCU
Jeff is a principal with Allen/Freeman/McDonnell Agency, a family owned and operated independent insurance agency. He has been with the Agency since 1991 and is experienced in all lines of insurance. Graduating from Husson College with a B.S. in Business Administration, Jeff went on to earn the Chartered Property & Casualty Underwriter (CPCU) designation from the Insurance Institute of America. Jeff has a continued history of volunteerism having held leadership positions for United Volunteers, Shaw House, Jaycees and Boy Scouts. Jeff also held a position on the Mission Council for the Maine Conference of the United Church of Christ and is active in his local church All Souls Congregational in Bangor. He has served in various capacities for the Maine Insurance Agents Association, including Past President and current PIA (Professional Insurance Agents) National Representative for the State of Maine. In his spare time Jeff enjoys many activities including running, hiking, and reading. He is an avid tennis player and is part of a local team. Jeff enjoys spending time with family and friends in NH and FL as well as Maine.
Jody McDonnell, ACSR
Jody is a second generation insurance agent, meaning she sort of fell into this profession because she grew up surrounded by insurance in the family business. A graduate of New Hampshire College with a B.S. in Accounting, she became licensed in Property and Casualty in 1997 and Life and Health in 2004. Jody, also a principal with Allen/Freeman/McDonnell Agency, works remotely when not physically in the office. Jody looks back with fondness on all the years of scouting adventures, school programs and church trips. She enjoys gardening and cooking and especially spending time walking the beach on a little island in Canada.
Dale Bartlett
Dale serves as the Commercial Lines Department Manager at Allen/Freeman/McDonnell Agency. Dale entered the insurance business 35 years ago as a contract writer for a reinsurance carrier. In 1990 she came to AFMA where she assists business owners in determining and securing the coverage options that can help protect their business and employees. Dale has received the Associate in Insurance Services designation (AIS) and also holds a Certificate in General Insurance. Dale enjoys a wide variety of avocations including horseback riding, snowshoeing, skiing, hiking, gardening, music and cooking. She is a member of an informal charitable giving club called the Dinner Circle and she is active in the Brewer Business Alliance and the Bangor Region Chamber of Commerce.
Katherine (Kathy) Case
Katherine entered the property casualty insurance business in 1996 and first came to Allen/Freeman/McDonnell Agency in 1999 as a personal lines agent. Currently she serves as that department’s manager. She has been member of Insurance Professionals of Eastern Maine, (IPEM) an affiliate of Insurance Association of Insurance Professionals (IAIP) since 2004 and served on their Board as President Elect-2009-2010, and as President from 2011 to 2012. She received her Associate of Insurance Services (AIS) designation in 2005. In 2011 Kathy was honored to be the recipient of the “Insurance Professional of the Year” Award by IPEM. Kathy has been member of Beta Sigma Phi for the past 30 yrs. She enjoys reading, cooking and golf. Kathy lives in Bangor and is the proud mom of three children and has 2 grandchildren.
Karen Bennett
Karen brings to the Allen/Freeman/McDonnell Agency over 20 years of insurance expertise. In addition to her experience as a licensed personal lines agent, Karen has provided client and customer service in retail, banking and public utilities fields. Enjoying the challenges associated with working on behalf of a diversity of people, she finds reward and satisfaction in assisting customers with their insurance needs. Karen is proud to be a native Main-ah who enjoys laughing, Zumba, friends, and a 100 foot dive off the Grand Cayman wall as a certified scuba diver for 22 years. She and her husband Dean enjoy their home in the trees, a rescued Pekingese named Dakota, a Pomeranian named Riley, their son and daughter-in-law, and the greatest grandson in the world.
Julie Clewley
Julie's primary responsibility at Allen/Freeman/McDonnell Agency is serving as the Professional Liability Program Administrator, specializing in coverage for both law and accounting firms. She is a commercial lines agent, helping customers with all their insurance needs. With over 34 years of experience with AFMA, she also assists in the Personal Lines Departments. Julie is always willing to help and is a dedicated team member. Julie is very active in her community, volunteering her services wherever needed. Julie resides in Clifton with her husband Shawn and her cat, Clementine. Her son Joey, daughter Nichole with grandsons, Roman & Bretton live close by and she enjoys spending time with her family. In her spare time, she enjoys having chickens in her backyard, spending time in Florida in the winter. She loves traveling to tropical destinations, including Cancun, Mexico, Punta Cana, DR and Antigua, but her favorite vacation spot is Disney World with the family.
Melissa Clark
Melissa started at our agency as the receptionist in 2015, became a licensed producer in 2018 and received her ACSR designation in 2020. She graduated from the University of Maine at Fort Kent and shortly after made the Bangor area her home. Melissa enjoys spending time with friends, being outdoors and watching sports. Melissa now lives in Glenburn with her husband and young son.
Susan “Sue” McKay
Sue entered the insurance business in 1981, joining the Allen/Freeman/McDonnell Agency in January of 1990 where she presently serves as the Life Insurance and Group Benefits Department Manager. A 1978 graduate of Bowdoin College, during the 1990s she earned the insurance designations of CLU (Chartered Life Underwriter) and CHFC (Chartered Financial Consultant) from the American College. She served on the Board and later as the President of the National Association of Insurance and Financial Advisors Maine Chapter. She received their highest award for service to the life insurance industry and its customers in 1996. Sue is passionate about community service through her UU Church, local nonprofit organizations and is a past recipient of the WLBZ "2 Those Who Care Award". She is a member of The Bangor Band and currently serves as President of their board. She has been a member of Tuesday Forum since 1982. Sue lives in Bangor with her wife Patti and their little dog Coda.
Marie Campbell
Marie Campbell joined our team at The Allen Freeman McDonnell Agency in January 2025, bringing over 35 years of experience with both Personal Insurance and Commercial Insurance. When you talk with her you’ll pick up a bit of her Southern accent even after nearly 40 years of living in and loving Maine and her adopted home in Hancock County. She has earned professional designations as a Certified Insurance Counselor, Accredited Advisor of Insurance and Certified Professional Insurance Woman. She truly enjoys helping our clients as well as the rest of our team. Her free time is spent volunteering with an international Rescue Group for Devon Rex cats, enjoying care of her aquariums, curling up with a good book and a mug of tea, and spending time along the Hancock County coastal area in her Jeep.
Lori Tripp
Lori joined our Agency in 2018 after spending 20 years supporting individuals with developmental disabilities. You will hear Lori’s cheerful voice or see her smiling face when you visit our Agency as she serves as our receptionist and provides important administrative support as well. She enjoys spending time with friends, being outdoors and exploring the Maine coast. She is an avid Boston Bruins fan and resides in Amherst. Lori is the proud mother of Casey, Caitlin and Kyle, and Grandmother to Jackson. our benefits
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